Can we make a suggestion?

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My Pages’ functionality also enabled users to place orders, view previous order history and check stock availability in real time.

Now a year down the line, the portal has been expanded to include Suggest – a new integrated app that makes it easier and quicker for customers to identify and select the right Seco tools for specific jobs and applications.

Suggest is easy to use and easy to understand and can be accessed anywhere, anytime via a desktop computer, laptop, tablet or mobile phone. It integrates comprehensive cutting tool data on thousands of Seco products with more than 80 years of application engineering and process development expertise into one multi-functional app. Its advanced intelligence allows it to quickly and easily recommend cutting tools and machining strategies for producing parts with both simple and complex features.

As technology advances and new products and processes are introduced, Suggest is continuously updated by Seco, ensuring users always have access to the most up to date information. The company claims it is more sophisticated than conventional product selectors because it presents relevant solutions, from a material or applications perspective, based on user-defined information such as workpiece material and machining conditions — all within minutes as opposed to longer when navigating through product catalogues.

Net pricing and inventory availability for all recommended cutting tools can also be provided via Suggest upon request. Furthermore, it is able to make recommendations from minimal data owing to default values in each of its data input fields. This means that users with limited metalcutting knowledge can use and benefit from Suggest which, in this time of skill shortages where experienced machinists are hard to find, extends its appeal.

Suggest is not only versatile but also customisable. Users can review and edit the cutting data for every step of an operation as well as filter, sort and compare alternative suggestions. All tooling recommendations can be saved, electronically shared or printed for easy distribution.

According to Ben Alexander, service owner, My Pages at Seco, an increasing number of manufacturers are looking to cutting tool suppliers to help them optimise their processes: “Employee talent is scarce and metalworking innovations have accelerated to the point where many manufacturers cannot keep up to speed with the latest developments and best practice,” he explains.

“At Seco, our integrated support services and investment in the latest technologies – such as Suggest – means that our customers can take advantage of our know-how, quickly and simply.”

Seco Tools (UK) www.secotools.com/uk