Citizen Machinery UK appoints post-sales manager

52 year old Mr Brannigan brings 13 years of machine tool experience in post-sales and installation management plus four recent years in the demanding motorsport sector as manufacturing maintenance manager before joining CMUK.

Edward James, CMUK managing director, commented: “With record sales and installations in the UK and Ireland plus significant new models and developments due for release into Citizen Cincom and Miyano machine portfolios, it is timely to restructure the technical operations and customer support structure within our business.”

He maintains the appointment of Mr Brannigan is important as it brings a level of expertise from both sides of machine tool supplier and user experience. This will not only provide additional customer support following the sales decision, but also follow through co-ordinating standard proven procedures plus support for any additional actions that may be required.

Mr Brannigan will be field-based to service UK and Irish customers from point-of-sale through to final commissioning and acceptance. He will be heavily involved in relaying customer needs back in-house and co-ordinating any activities required.

He said: “Most important is the feeding out of customer experience for future awareness amongst CMUK teams to keep the business on-track with their requirements in order to maintain the levels of support in the future.”

Citizen Machinery UK www.citizenmachinery.co.uk