Master Abrasives strengthens department structure with new team leaders

Paul Batson, managing director explained this new approach: “The introduction of team leaders in chosen departments will give us a more defined structure and ensure clarity for all is maintained, especially when the manager of the team is not onsite.”

The stores department team leader will be Danny McBride who has been working at Master Abrasives for eight years. He has a good understanding of the company’s processes and will lead his team in ensuring customers continue to get their orders delivered next-day where possible.

Paul Bowhill has been working in the production department for eight years and has an excellent knowledge of all aspects of manufacturing Master abrasive belts and Masterflex products. Mr Bowhill will become the team leader for the production departments with the continued objective of the highest quality conversion in the quickest time possible for customer orders.

Stephanie Hanson has been working at Master Abrasives for three years and was originally working in the production of its Masterflex abrasives. In May 2016, she joined the Master Tool Services department as an administrator and has played a major role in providing customers with assistance and answering queries. This makes her an ideal fit to lead the tool services administrative team as the commercial team leader.

Recently appointed technical team leader, Dave Grice returned to work at Master Abrasives when he came back to the UK five years ago after having previously worked as the company’s stores supervisor. He is currently working in the tool service department among a team of technicians who carry out power tool repair and services. Mr Grice’s has a sound knowledge of power tools, repairs and services such as hand arm vibration testing.

Having joined the customer service department three years ago, Kelly Warrington has been a key team member for technical products and some of Master Abrasives newer initiatives such as grinding machines. Her extensive product knowledge will be invaluable as the customer service team strives and continues to satisfy customer needs.

Master Abrasives www.master-abrasives.co.uk