To enhance its customer support capability, Trumpf has introduced MyTrumpf – a portal with integrated e-shops and a variety of other helpful tools and features.
It is easy to use and tailor-made, so customers can view their individual machine base and download all machine-related documentation. Appropriate training courses available for operators and programmers can be accessed via direct links embedded on each machine page.
Spare parts and punch and press brake tooling can be ordered online, 24 hours a day, seven days a week, via MyTrumpf. It also allows customers to benefit from special online deals. Exploded drawings assist the ordering process and availability of parts and individual pricing is clearly displayed to ensure the customer has full transparency throughout.
The news and events feature keeps users up to date on developments at Trumpf and there is also a comprehensive ‘tips and tricks' section that provides access to technical articles and videos, user reports from all over the world and downloadable customer magazines and books.
MyTrumpf is free and every user receives their own personal login and password. There is no restriction on the number of users per company. Registration is via the link below.
Trumpf
www.uk.mytrumpf.com
