The shop follows the launch of a wide range of digital solutions, including the order overview tool and contract platform, both introduced at the beginning of 2017.
Digitalisation is very high on the Kloeckner agenda, and the goal is to implement an industry platform that connects buyers and sellers, with the help of new digital solutions to move towards a more connected, smart and efficient supply chain. To assist with this, the group opened kloeckner.i, a digitalisation unit in Berlin, where a team of more than 60 people work towards a more digitalised future for the company.
Kloeckner’s online shop is a new purchasing channel that was developed with customers in mind by giving them more flexibility and improved transparency throughout their purchasing process. It offers a wide range of products from steel sections, sheets and tubes to stainless steel and aluminium.
The new shop can be accessed at shop.kloeckner.co.uk and offers a number of user benefits: the capability to order products online 24/7, 365 days per year; a simple and easy registration process that allows multiple logins; simple product ordering and re-ordering; online quote acceptance; access to personal documentation such as invoices, statements and delivery notes; extensive product information including prices, availabilities and lead-times; online pricing; product/part number/category search with attribute filters; order amendment; and purchasing history.
Graham Hudson, digitalisation manager at Kloeckner said: “During August 2017 we launched our new online shop with a selected number of customers around the UK. This was primarily to test the functionality of the systems, prior to a full rollout of the shop in early September. The feedback from customers and employees alike have been very positive.”
Kloeckner Metals UK www.kloecknermetalsuk.com
