Setting new standards

Managing director, Phil Gower affirmed: “SC21 is a change programme designed to accelerate the competitiveness of the aerospace, defence and security industries by raising the performance of its supply chains. The benefits of SC21 to our organisation are gained through improving our performance and raising our profile within the supply chain by working closely within defined parameters.”

He continued: “Whilst we believe that we already supply an exceptional service to our customers, SC21 will help us to achieve improved levels of on time delivery to our customers and enable us to further enhance our right first time performance. Effectively, it means doing what we already do but in a more efficient and coordinated way.

“By achieving SC21 we aim to save money by reducing waste, and increase and strengthen customer relationships by being recognised as a supplier of exceptional quality and service levels. We will stand out in the industry as only one of a very few sheetmetal work companies which have taken this initiative.

"Whilst we are already well on the way as a result of our MIETrak system, our quality system and not least, our collective skill base, the program will inevitably mean some alterations in the way we do things involving participation from the entire workforce,” he explained. “The end result is that we will gain an important edge over our competitors and feed into the supplier improvement programs we have running with some of our present customers.”

He concluded: “We will need to use the services of an external training provider to acquire some of the techniques and skills needed to gain accreditation. To this end, Sigma Management Developments – a company selected by the Society of British Aerospace Companies (SBAC) and the Farnborough Aerospace Consortium to assist companies such as ourselves in achieving accreditation – will be working with us over the next few months in an advisory capacity.”

Cove Industrial Enterprises
www.cove-industries.co.uk