Tooling Intelligence. (TI), a leading inventory solutions provider in Europe, has announced it will expand its long-term reseller relationship becoming a SupplyPro authorised European industrial vending manufacturer.
As an exclusive SupplyPro reseller since 2005, Tooling Intelligence has developed an excellent reputation for not only working with industrial distributors and manufacturing customers to determine the most efficient solution, but also for developing a world-class training, installation and support organisation.
Supporting thousands of devices across 47 countries, manufacturing systems in Europe will significantly lower costs and dramatically improve time to market. TI is committed to a significant parts inventory to facilitate expedited service from its experienced technicians.
“The journey doesn’t end once the system is installed,” said Richard Swaffield, TI’s managing director, “we make sure it delivers measurable benefits to your bottom line. We pride ourselves on the highest level of customer service and support throughout the process. Whether new to inventory management, during set up or integrating internal systems, or delivering advanced technical assistance, the Tooling Intelligence team are on hand to deliver exceptional support every step of the way.”
Tooling Intelligence is exclusively focused on SupplyPro inventory solutions versus using a hodgepodge of mixed range vending hardware and software suppliers to leverage the sale of industrial products.
It delivers seamless, integrated solutions that it believes are the easiest to set-up and operate in the industry. Its dedicated support staff and service engineers respond to service calls within two hours and complete 95% of support requests the same day.
TI will be expanding its facilities beyond state-of-the-art manufacturing to include a demonstration, education and conference centre, to facilitate onsite/remote learning, video-based training and troubleshooting, and hands-on demonstrations of both hardware and software.
According to Floyd Miller, CEO of SupplyPro: “Tooling Intelligence has been a key resource and dependable partner in Europe for a long time with an excellent track record. We have complete confidence in their ability to extend the SupplyPro brand throughout Europe and represent us professionally and technically.
“We are looking forward to working with their technical team more closely as we develop and launch new products.